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| FAQs |
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Who comes to Shane Diet & Fitness Resorts? Where do guests come from? Is this a Spa Program? I haven’t been exercising lately. Will I be able to keep up? What if I'm really overweight? How long should I stay? How much weight can I expect to lose? What's included in the cost? Can I extend my stay? Can you accommodate vegetarians, food allergies or special dietary needs? Is there medical emergency help available? Does my medical insurance cover a stay at Shane Diet & Fitness Resorts? What are the rooms like? What time is check in? Check out? Can I get airport transportation? What is the Change and Cancellation Policy? Do you accept SpaFinder Gift Certificates? Can I bring my cell phone/PDA? How about my laptop? Can I bring my pet? Do I need a car during my stay? What should I bring with me? Will I need to bring money? What spa services are available? Is there television available? Is smoking allowed? Who comes to Shane Diet & Fitness Resorts & Weight Loss Spa?
*Special excursions such as an evening out with your new friends, concert tickets to Bethel Woods and the water park are also excluded.) (Return to Top) Can I extend my stay? Yes. Many of our guests extend their stay because they love the program. Extensions are subject to room availability and are not eligible for the discount provided if you were to sign up for that length of stay initially. For example, if you sign up for four weeks, double occupancy, the cost would be $1,800 per week. If instead, you sign up for two weeks, double occupancy and then extend two weeks for a total of four weeks, the cost would be $1,850 per week.(Return to Top) Can you accommodate vegetarians, food allergies or special dietary needs? We offer vegetarian options at each meal and work with you to accommodate any food allergies or special dietary needs. We want you to like the food, so please tell us about what you need before you come and we will be happy to help. (Return to Top) Is there medical emergency help available? Shane Diet & Fitness Resorts is just minutes away from the Ellenville Community Hospital. (Return to Top) Does my medical insurance cover a stay at Shane Diet & Fitness Resorts? It's possible, but everybody's insurance is different. Check with your insurer and we'll be glad to help with the paperwork if you find you are covered. (Return to Top) What are the rooms like? We offer single, double and triple accommodations (subject to availability.) The rooms are big and have lovely private baths. We will match you with a roommate for double and triple accommodations, or bring a friend or family. (Return to Top) What time is check in? Check out? Check in begins at 2 pm on the first day of each weekly session, though your room may not be ready until 4 pm. Orientation begins after dinner on the first evening. Check-out time is 11 am on the last day of each session. (Return to Top) Can I get airport transportation? Our van service can only pick up at Newark Airport and you need to arrive before 2 pm. Return flights should be arranged to depart after 2 pm. If your flight schedule doesn’t permit our van to transport you, there is bus and private car service available. Once you have your flights scheduled, please email us the flight information and we will hook you up. (Return to Top) What is the Change and Cancellation Policy? Do you accept SpaFinder Gift Certificates?
Sure, but text your friends you will be too busy dropping pounds to chat much with them. Promise you'll post photos the second you are in those slimmer jeans. And please set your phone to vibrate during the day. Ringing throws off everybody's concentration...including yours. Or better yet—leave your phone in the room. (Return to Top) How about my laptop? Yes, there is free wireless available throughout the Resort, including in the guest rooms, but we have no computer guru on-site to help if your laptop doesn't like the Catskills, so prepare to be self-sufficient technology-wise. (Return to Top) Can I bring my pet? Nope. We love our pets too (we have a Standard Poodle!), but we are concentrating on humans here. Promise your dog more long, healthy walks when you get home and your cat...well, you'll more energetically clean their litter box when you are fit and healthy. (Return to Top) Do I need a car during my stay? No. We can arrange for transportation to/from Honor's Haven, where we are located, and provide transportation for any outside programs and excursions. But if you do bring a car, free parking is available. (Return to Top) What should I bring with me? We'll send you a packing list, but we are casual here. Bring:
Will I need to bring money? Bring a major credit card if you want to use the discounted spa services, play golf, take horseback riding lessons or for special excursions, like if you want to catch a movie or join us for a dinner out (it's practice for going back to the "real world"—we'll be right there to help you make good food choices.) (Return to Top) Bring some cash if you want to do laundry—we'll send it out for you and get it back same day clean and nicely folded. For a minimum of 10 lbs it will cost $10. Most guests incur about $15 a week to get their laundry done. There’s a store on site at the Weight Loss Resort for everyday personal items like batteries, toothbrushes, dental floss and hair conditioner. (Return to Top) What spa services are available? Specific spa services available during your stay are posted under Spa Services. There is also a hot tub, sauna and steam room, all included in the cost of the program. (Your sore muscles will thank you.) (Return to Top) Is there television available? We've got a great flat screen television and DVD player for watching movies and shows in the evening. Every room has a TV, too, but unless you’re planning your new career as "America's Next Top Model", what are you doing watching TV? Get up and out! (Return to Top) Is smoking allowed? All rooms and common indoor areas of the Resort are smoke-free. Smokers are limited to smoking in designated outdoor areas during free periods. (Return to Top) |
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